Customer Support Specialist – FinTech

TradingView · Bangkok

🇬🇧 English

Job description

About the role

TradingView is seeking a Customer Support Specialist to join its front‑line technical support team. You will help users of the world’s largest financial analysis platform resolve issues, adopt new features, and enjoy a seamless experience.

Key responsibilities

Provide technical and customer support to TradingView users.
Troubleshoot and resolve user issues quickly and efficiently.
Collaborate with product, engineering, and compliance teams to address complex problems.
Document cases and assist users with new platform features.
Develop and maintain communication channels and the knowledge‑base for continuous improvement.

Required profile

Basic knowledge of fintech and digital finance.
Strong problem‑solving and communication abilities.
Advanced proficiency in English.
Previous IT support or fintech experience is a plus.

Required skills

What we offer

Working hours roughly 00:00‑09:00 UTC.
Global, distributed team of 600+ professionals.
Opportunities for learning, mentorship, and long‑term career growth.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec TradingView.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:teamtailor

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Published 4 สัปดาห์ที่แล้ว

Expires อีก 1 เดือน

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TradingView

Bangkok

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