Offres d'emploi Centres d'appels & Téléprospection

About the role The Assistant Manager – Contact Centre WFM is responsible for real‑time management of contact‑centre operations, ensuring service levels, workforce utilization and operational efficienc...

About the role The Client Services Analyst will handle customer feedback and complaints received via the call centre, ensuring timely and professional communication that enhances the overall customer...

About the role The Call Center Agent will support the bank’s customers through both inbound and outbound calls, ensuring high‑quality service and driving sales of banking products. Key responsibilitie...

About the role Join Bayut & dubizzle as a Telesales Agent focused on automotive sales. You will generate revenue by engaging potential and existing customers through outbound calls, converting leads i...

About the role As a Team Leader – Quality & Complaints you will drive day‑to‑day quality assurance and complaints handling for the call centre, ensuring the highest level of service delivery and custo...

About the role The Call Center Executive will serve customers by providing product and service information, resolving issues, and ensuring high quality standards. The role supports the bank’s financia...

About the role The Call Center Executive will serve FAB customers by providing product and service information, resolving issues, and ensuring a high‑quality experience. The role requires a strong tea...

About the role We are looking for an Emiratized Customer Service Representative to join First Abu Dhabi Bank in Dubai. The role involves delivering high‑quality service to bank customers through inbou...

About the role To delight internal and external customers over the telephone.

About the role The Assistant Team Leader will manage a team of telesales agents within the Retail Banking Group, driving lead generation and ensuring sales targets are met. This role involves developi...

About the role The Senior Personal Banking Advisor will delight internal and external customers over the telephone, delivering banking advice and support. Working in the DBC Ras Al Khaimah Call Center...

About the role The Team Leader will manage a group of telesales agents within the Retail Banking division, driving the achievement of sales targets and ensuring high‑quality lead generation. The role...

Key responsibilities Responsible for delivery by the team of sales leads targets and ensuring unqualified leads stay below 3%. Hold short‑term workshops to set goals, game plans, identify dominant buy...

About the role The Senior Customer Service Officer will delight internal and external customers via phone, chat and email, handling inbound and outbound interactions while ensuring high service standa...

About the role The Team Leader – PL Fulfilment will manage a team of telesales agents within the Retail Banking Group. The role is responsible for developing and implementing telesales strategies, set...

About the role The Call Center Agent provides front‑line telephone support for guests at The Ritz‑Carlton Abu Dhabi, Grand Canal. You will answer, record, and process guest calls, ensuring timely and...

About the role The Telephone Operator joins the Guest Experience team at a Luxury Collection property in Dubai. You will be the first point of contact for guests, helping them navigate their stay and...

About the role The French Eligibility Representative ensures members receive timely access to their healthcare benefits. You will act as the primary point of contact for clients, customers, and intern...

About the role The Customer Service Officer will deliver exceptional front‑line service to Retail Life and Pensions customers, handling inquiries, resolving issues and guiding clients throughout the p...

About the role The Supplier (Customer) Support Associate will join Assent’s Supplier Support team in Eldoret, providing multi‑channel assistance to suppliers and ensuring high‑quality compliance data...