Key Account Manager – All Levels

About the role

aCommerce is looking for a Key Account Manager to lead end‑to‑end account processes, coordinate internal functions and external partners, and drive sales growth across ecommerce channels.

Key responsibilities

• Manage overall account profitability through P&L oversight and ensure timely onboarding of clients and channels.
• Drive GMV growth by collaborating daily with clients, marketplaces and internal teams, and optimizing product presentation.
• Maintain client relationships, act as the primary contact, and provide consultancy on merchandising, promotions and onsite marketing.
• Oversee inventory forecasting, ordering and days‑on‑hand control while coordinating with warehouse, call centre and development teams.
• Prepare and present performance analyses and recommendations to both client and internal stakeholders.
• Identify new business opportunities, manage contract scope, and support business development initiatives.

Required profile

• Proven experience in financial management, business development and account management.
• Fast learner with strong interpersonal, logical thinking and problem‑solving abilities.
• Ability to manage multiple stakeholders and drive cross‑functional initiatives.
• Comfortable working in a fast‑paced ecommerce environment.