Information Management Assistant

About the role

The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) is recruiting an Information Management Assistant for its Information Systems Section in Bangkok, Thailand. The incumbent will support the delivery, management and quality assurance of humanitarian information during emergencies, ensuring that reliable data reaches partners and decision‑makers quickly.

Key responsibilities

• Ensure timely delivery of high‑quality content from information partners and initiate coverage for sudden‑onset crises.
• Coordinate content management workflows across duty stations to maintain consistent collaboration.
• Conduct quality control and verification of content, report technical issues and recommend process improvements.
• Provide client service by resolving cases efficiently, using empathy and sound judgment.

Required profile

• Professionalism with knowledge of content management standards and online information management guidelines.
• Strong analytical abilities to verify information and monitor technical problems.
• Excellent communication skills and ability to work with diverse humanitarian actors.
• Capacity to work under minimal supervision and handle moderate‑complexity cases.

Required skills