Inside Sales Engineer, Hygienic Fluid Handling and Heat Transfer

About the role

Responsible for selling Alfa Laval transactional products and services within the assigned area, providing direct support to customers. The role follows established sales processes and guidelines to promote and sell Alfa Laval’s hygienic fluid handling and heat transfer solutions.

Key responsibilities

• Select, size and configure hygienic fluid handling and heat transfer products and prepare technical and commercial proposals.
• Engage with customers and channel partners, both inside the market and through occasional visits, to understand needs and communicate product value.
• Follow up quotes, ensure proposed value matches customer requirements, and hand over orders to the order‑handling team.
• Coordinate post‑order activities, support customers and partners with claims, and collaborate with product and application teams for timely assistance.
• Utilize CRM and other digital tools consistently to support the sales process and make timely decisions.

Required profile

• Self‑motivated team player comfortable networking in an international, cross‑cultural environment.
• Minimum three years’ experience in hygienic fluid handling (pumps, valves, mixing, tank cleaning) or heat‑transfer equipment.
• Bachelor’s degree in Mechanical or Chemical Engineering or a related field.
• Strong relationship‑building, communication and negotiation abilities.

Required skills

• Experience with ERP systems.
• Proficiency in CRM tools.
• Knowledge of hygienic fluid handling equipment such as pumps, valves, mixers and tank‑cleaning systems.
• Understanding of heat‑transfer equipment and related applications.