People Development Manager

About the role

Splash Beach Resort, Mai Khao Phuket is becoming Rixos, a luxury 5-star all-inclusive brand under Ennismore, and is seeking a People Development Manager. The role develops, implements and oversees the hotel's training plan and learning budget, ensures compliance training is completed, champions e-learning tools and builds a learning culture among staff.

Key responsibilities

• Develop, implement and oversee the annual training plan and learning budget, aligned with organisational goals
• Follow up on all training activities and ensure 100% compliance with Ennismore compliance training
• Coordinate and deliver training programmes of all internal providers
• Support the introduction and ongoing departmental training plans, with coaching and guidance for junior, mid-level and senior leaders
• Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby, and supervise completion of compliance training such as Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability and First Aid
• Monitor approvals, registrations and completions of online and e-learning tools, and review cross-training and multi-property training opportunities
• Facilitate training at all levels, act as an ambassador for the Ennismore culture and champion a learning culture

Required profile

• Bachelor's degree from a hospitality or business university preferred in Hospitality, Business Administration, Education or Human Resources Management (or equivalent)
• Minimum 5 years of total experience, ideally with a strong operations background
• At least 2 years of experience in a leadership role
• Excellent English; Thai is preferred
• Results and service oriented, able to multi-task in stressful situations, a motivator and self-starter

Required skills

• Curriculum development, instructional design and adult learning principles
• Strong facilitation, coaching, presentation and public speaking skills
• Working knowledge of digital tools