Services Renewal Specialist Manager for Ultrasound

About the role

The Services Renewal Specialist Manager for Ultrasound develops and executes strategic and tactical sales plans to exceed Ultrasound Services financial targets for Thailand. The role includes partner performance management and direct sales of warranty conversions, contract renewals, win‑back programs, corporate contracts and billable conversions.

Key responsibilities

• Drive Ultrasound Services channel partner performance by setting annual targets, enabling partners and monitoring results.
• Support Service Account Managers to embed ultrasound services into multi‑modality contract renewals.
• Penetrate large direct customers with creative value propositions and manage win‑back programs.
• Maintain accurate Salesforce (SFDC) funnel data and ensure forecast reliability.
• Demonstrate solution‑selling skills and collaborate with sales and delivery teams to meet renewal and retention goals.
• Improve and automate sales processes to increase win rates and on‑time renewals.
• Design and execute targeted campaigns and marketing events together with the Ultrasound modality manager.

Required profile

• Strong commercial experience with funnel management and solution/service selling, preferably in services or ultrasound.
• Proven track record in direct sales; indirect sales experience is a plus.
• Experience driving sales process improvement and digitisation to boost productivity.
• Excellent interpersonal skills, problem‑solving ability and creativity.
• Comfortable working with CRM systems and improving related processes.

Required skills

• Salesforce (SFDC)
• CRM platforms