Specialist II Value Stream Quality

About the role

We are seeking a highly driven and detail‑oriented Quality Specialist II to join the QMM1 team at Bosch’s Amata Plant. In this critical position you will be the primary contact for Plant‑to‑Plant (P2P) product complaints, ensuring compliance with quality management standards and driving continuous improvement.

Key responsibilities

• Serve as the main interface for incoming and outgoing P2P product complaints (ESP/ABS).
• Evaluate customer/field complaints, define corrective actions and track implementation.
• Lead 8D investigations, achieving report scores >20 points and on‑time delivery (<60 days) using the IQIS system.
• Coordinate prototype and PPAP activities, manage testing, reporting and PPAP submissions during engineering changes (ECR/PCR).
• Calculate internal and external failure costs and follow up on corrective actions.
• Represent the Voice of Customer during plant visits and audits, reporting insights to management.

Required profile

• Highly driven and detail‑oriented professional.
• Strong experience in quality management within an automotive or industrial environment.
• Proven ability to manage customer complaints and lead problem‑solving processes.
• Excellent communication skills to interact with internal teams and external customers.

Required skills

• 8D problem‑solving methodology.
• IQIS system usage.
• PPAP coordination and documentation.
• Understanding of QMS standards.
• Failure cost calculation and analysis.