Strategic Account Manager – Chiang Mai

About the role

As a Strategic Account Manager you will be the primary liaison between Agoda and its accommodation partners in Thailand. You will nurture relationships with key supply partners, drive mutual growth, and help expand Agoda’s hotel inventory in the region.

Key responsibilities

• Build and own long‑term relationships with top‑producing hotel partners, ensuring high performance and revenue growth.
• Proactively engage supply partners using Strategic Account Management practices to identify new opportunities and improve existing performance.
• Provide consultative, data‑driven recommendations and tailor‑made solutions to hotel partners.
• Maintain frequent, high‑quality contact with partners, including at least one face‑to‑face meeting per quarter.
• Achieve individual KPIs for both input and output metrics with minimal supervision.

Required profile

• Bachelor’s degree.
• 3–5 years of experience in business development or account management, preferably in internet/e‑commerce.
• Strong interpersonal and influencing skills with both external and internal stakeholders.
• Analytical and problem‑solving abilities.
• Proven track record of acquiring and maintaining long‑term customer relationships.
• Fluent in English and Thai.