Value Stream Quality Management Specialist

About the role

Bosch Automotive Thailand is looking for a Value Stream Quality Management Specialist to work in its Amata City Rayong Industrial Estate facility. The role covers customer complaint handling, quality coordination for prototypes and new projects, and quality system management, within a full-time position.

Key responsibilities

• Receive, handle and report customer complaints, evaluate them and communicate with customers, and define, implement and follow up corrective actions (including IQIS input)
• Represent customers in the plant with monthly data and audits, and act as contact points for incoming and outgoing products between plants
• Coordinate quality tasks for prototype and sample production, testing, reporting and PPAP submission to customer approval for new projects and engineering changes, including ECR, PCR control and QC of ESP/ABS assembly
• Coordinate internal and external failure costs and follow up corrective actions
• Relay customer feedback from customer visits to management on future business plans, and help determine product-specific characteristics
• Manage quality standards (work instructions, inspection standards, customer standards), the annual budget, non-conformities (OPLs and CIP meetings), and act as safety coordinator leading the safety team

Required profile

• More than 5 years of experience in automotive manufacturing management or related fields
• Bachelor's degree in electrical engineering, industrial engineering or a related field
• Good spoken, listening and reading English; speaking Japanese
• Management experience in customer interface, in-process quality and QMS

Required skills

• Basic training in ISO/IATF 16949, IATF 16949 and ISO 14001
• Core QMS tools: APQP, FMEA, Control Plan, MSA, SPC, PPAP and VDA
• MS Office (Excel, Word, PowerPoint, e-mail)