Key Account Executive

About the role

FASTSHIP, Thailand’s leading international logistics platform, is seeking a Key Account Executive to manage and grow relationships with its top e‑commerce clients. You will act as the primary liaison, ensuring client satisfaction while driving revenue growth.

Key responsibilities

• Build and maintain long‑term relationships with key accounts to ensure retention and organic growth.
• Achieve sales, profit and KPI targets aligned with both client and company objectives.
• Identify upselling and cross‑selling opportunities to maximize account value.
• Provide tailored logistics solutions based on client needs and deliver actionable insights.
• Negotiate and resolve complex issues with internal and external stakeholders.
• Collaborate with internal teams to ensure seamless execution of campaigns and projects.
• Track metrics, generate forecasts and conduct regular business reviews with clients.

Required profile

• Bachelor’s degree in Business, Marketing, Communication or related field.
• 1–2 years experience in key account management, preferably in e‑commerce, SaaS or B2B services.
• Proactive, energetic “can‑do” attitude with strong analytical and negotiation abilities.
• Good English communication skills; TOEIC 600+ is a plus.

Required skills

• Proficiency in MS Office (Excel, PowerPoint).
• Experience with CRM systems.
• Familiarity with presentation tools such as Canva.

What we offer

• Competitive incentive package and performance bonuses.
• TOEIC language allowance and attendance allowance.
• Skill development sessions and strong career growth opportunities.
• Corporate study trips, site visits, per‑diem allowance, free parking and group insurance.
• Sport club access, 10 days annual leave after probation, company outings and quarterly parties.