Assistant Human Resources Manager

About the role

The Assistant Human Resources Manager is the second-in-command of the Human Resources Department at SO Sofitel Hua Hin, a luxury 5-star beachfront resort in Hua Hin, Thailand. The role supports the Director of Human Resources in delivering strategic and operational HR functions, covering talent acquisition, payroll, compensation and benefits, and visa and work permit processes, while ensuring compliance with local labor laws and company policies.

Key responsibilities

• Talent acquisition: lead the full recruitment cycle, partner with department heads on hiring needs, manage job postings, interviews and offers, build talent pipelines with hospitality schools and universities, promote the employer brand and monitor recruitment KPIs.
• Payroll: oversee the monthly payroll process, coordinate attendance, overtime, service charges, incentives, deductions and statutory contributions, validate reports and prepare analytics for management.
• Compensation and benefits: administer health insurance, social security, provident fund and welfare programs, support salary reviews, promotions and bonuses, and keep records compliant.
• Visa and work permits: handle immigration processes for expatriates, coordinate renewals with government agencies and external providers, and guide expatriates and department heads.
• Employee relations: support the Director in disciplinary matters, grievances and investigations, ensure consistent application of HR policies, and support engagement and wellness initiatives.
• Compliance and administration: ensure compliance with labor law, health and safety standards and audit requirements, maintain employee files, support internal and external audits, generate HR metrics and reports, and act on behalf of the Director when assigned.

Required profile

• Bachelor's degree in Human Resources Management, Business Administration, Hospitality Management or a related field; Master's degree is an advantage.
• Minimum 5 years of HR experience, preferably in luxury hospitality, lifestyle resorts or international hotel brands.
• Minimum 2 years in a supervisory or management capacity.
• Strong background in recruitment, payroll, compensation and benefits, and HR operations.
• Good command of English.

Required skills

• Solid understanding of labor law and payroll practices.
• Hands-on experience managing visa and work permit processes for expatriates.
• Proficiency in HRIS, payroll systems and Microsoft Office; hospitality HR systems experience preferred.
• Strong interpersonal, communication and presentation skills, attention to detail, and ability to work in a fast-paced hospitality environment.