Technical Product Manager - Neobank Superapp

About the role

BJAK, the leading insurance platform in Southeast Asia, is building a Neobank Superapp for the region. As a Technical Product Manager you will own a product vertical end to end, such as payments and expense management, remittance, insurance or wealth and trading, from strategy, outcomes and roadmap through to the technical design and delivery of the systems behind it. The role is remote, but candidates must be based in Thailand.

Key responsibilities

• Own a vertical end to end: outcomes and metrics, a backlog prioritised by value, risk, dependency and strategic priority, and acceptance criteria.
• Shape technical design with engineering: system boundaries, money-movement correctness (idempotency, ledgering, reconciliation), third-party rails, failure/retry/refund paths, security, latency, scalability and recovery.
• Make hard trade-offs between correctness, speed, cost, reliability and UX, and defend them to engineering, compliance or ops leads.
• Treat regulated constraints as first-class inputs: licensing scope, CDD/KYC and limits, sanctions/PEP screening, transaction monitoring, data residency and privacy.
• Apply AI where it earns its place, defining what it can decide, where humans stay in the loop and how it is evaluated.
• Ship behind flags and go live per rail as each partner and regulatory gate clears.
• Work across Engineering, Design, Compliance, Operations, Treasury and Finance/Reconciliation.

Required profile

• Significant experience owning a complex technical product end to end, with strong judgement under ambiguity and the ability to hold your own with senior engineers.
• Experience in a regulated or high-consequence domain (payments, banking, remittance, insurance) or demonstrable fast-ramp ability.
• Hands-on experience with LLM-based products, able to frame features as evaluable and realistic about hallucination, drift and data gaps.
• Nice to have: engineer or highly technical PM background, zero-to-one or AI-heavy consumer products, defined ML/LLM eval metrics, AI UX and failure-handling intuition, and SEA market experience.

Required skills

• Solid system design: boundaries, datastores, queues/workflows, APIs, failure modes, consistency under concurrency.
• Comfort reading, reviewing and challenging design docs, and sketching an architecture and sequence diagram.
• Strong English communication; the role is remote.

The interview process is fast: online assessment or practical task, then a role-specific interview and a CEO round, with offers aimed at being made within a week of starting interviews.