General Manager – Thailand

About the role

Etihad Airways is seeking a dynamic General Manager to lead its operations in Thailand. Reporting to regional leadership, you will be responsible for driving sales growth, managing a team of country and sales managers, and ensuring the airline’s strategic objectives are met across the market.

Key responsibilities

• Define and implement sales strategies aligned with Etihad’s global objectives and local market trends.
• Develop and monitor sales plans, set area targets, and manage intermediary activities to achieve revenue goals.
• Lead and coordinate a team of country and sales managers to meet agreed sales targets.
• Build and maintain relationships with travel agencies, corporate clients, and governmental authorities.
• Negotiate contracts and joint initiatives with partners to expand market reach.
• Ensure compliance with local regulations and Etihad’s commercial guidelines.
• Monitor sales KPIs, identify improvement areas, and propose corrective actions.
• Coach and develop the managerial team, fostering leadership and revenue growth.

Required profile

• Bachelor’s degree.
• Minimum 7‑10 years of relevant managerial experience, preferably in aviation or travel sales.
• Proven track record of achieving sales and revenue targets.
• Strong understanding of local market dynamics and regulatory environment.

Required skills