Integrations Engineer (Thailand)

About the role

Cloudbeds, a remote-first hotel management software company powering hotels in 150 countries, is looking for an Integrations Engineer based in Thailand. The role works closely with the local partner MecX Tech and the Integrations Product and Engineering teams to keep the Thai integration stack reliable, fix integration issues at the code level and build new integrations for the Thai market.

Key responsibilities

• Become the engineering subject matter expert on Thailand integrations, starting with the MecX Tech portfolio: accounting (Carmen, FlowAccount), government guest reporting (TM30 / RR4), local payment gateways, door locks, ID and passport readers and POS.
• Investigate integration failures end to end across Cloudbeds APIs and webhooks, partner services, logs and data, and ship code-level fixes.
• Serve as the primary technical escalation point for Support and Onboarding, and work with Thai partners on joint debugging, code reviews, issue logs, release coordination and technical specs.
• Help move critical integrations onto Cloudbeds-managed infrastructure with deployment, logging, monitoring and alerting.
• Build diagnostic tools, runbooks and dashboards so Support and Onboarding can resolve common issues without escalation.
• Turn recurring field issues into bug reports, API improvement requests and product feedback, and keep technical documentation in English and Thai.

Required profile

• 4+ years building and supporting production integrations (REST APIs, webhooks, OAuth, JSON/XML, data mapping, retries, error handling).
• Experience with cloud hosting (AWS preferred), Git, CI/CD, logging and monitoring, and owning production systems.
• Uses AI coding and debugging tools and looks for ways to automate repetitive work.
• Experience with hotel technology (PMS, channel managers, payment gateways, POS, door locks, hotel accounting); night audit and revenue posting knowledge is a major plus.
• Native or business-fluent Thai and strong professional English; able to work independently and communicate clearly with engineers, product managers, support agents and hotel staff.
• Must be authorized to work in Thailand without visa sponsorship.

Required skills

• C# and MySQL are a must; Python, Java, PHP and JavaScript are a big plus.
• Ability to read and debug code you did not write.
• Bonus: Carmen, FlowAccount, TM30 / RR4, Thai payment gateways (2C2P, KBank, SCB, KTB, PromptPay), Windows-hosted services, desktop agents, on-premises hardware, Cloudbeds Open API or another PMS API.

What we offer

• Remote first, remote always.
• PTO in accordance with local labor requirements and fully paid parental leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University and manager training.