Ocean Import Specialist

About the role

JAS, an international supply chain services company offering air and ocean freight forwarding, contract logistics, customs brokerage and distribution, is hiring an Ocean Import Specialist in Bangkok. The specialist handles ocean import shipments for customers, ensuring high quality standards, compliance with laws and regulations and adherence to company policies and procedures.

Key responsibilities

• Receive and track customer bookings and orders, send shipping instructions overseas and notify customers of arrival, charges, delays and Customs/Exam holds
• Follow the company's business process guidelines and own the process for FDA-related entries
• Process customs entries: classify invoices, file RLF entries, enter electronic invoices and review documents such as customs classification and commercial invoices
• Transmit information to the authorities, monitor releases and OGA (USDA, FCC, DOT, etc.), check release details and transmit duty payments
• Manage exceptions with customers and vendors, coordinate entry and break-bulk shipments and work with Sales on account implementation
• Monitor shipments on I.T., give release, payment and delivery instructions within the allotted free time, collect COD monies owed and confirm proof of delivery (POD)
• Handle customer contact at file level, ensure data quality and accurate job costing forecasts, and bill each file to the customer while managing payables, receivables and accruals
• Ensure original Bill of Lading requirements are met, dispatch freight and keep the trucker informed during delivery
• Update Track and Trace applications, assist colleagues in preparing quotes with rates and tariffs, and perform other duties as requested

Required profile

• High school diploma or GED required; minimum 3 years' experience in imports or a combination of education and expertise
• Preferred: knowledge of import entry procedures, compliance rules, FPOA entry processes, FDA experience, ISF and OGA transactions
• Knowledge of US customs laws, practices and procedures
• Able to work in a fast-paced environment, in a climate-controlled office, with occasional travel and lifting up to 25 pounds

Required skills

• Excellent organizational, written and verbal skills
• Strong computer skills including the Microsoft Office suite
• Detail-oriented, able to multitask and meet deadlines