Receptionist – AIA Capital Center

About the role

The Receptionist will be the first point of contact for visitors and callers at the busy AIA Capital Center office, delivering a warm welcome and professional service.

Key responsibilities

• Manage the front desk, greet visitors and direct them to the appropriate personnel.
• Handle all incoming and outgoing calls, maintain telephone registers and call tracking.
• Maintain and update records, databases and client contact information.
• Perform general admin tasks, support help‑desk activities and contribute to monthly management reports.
• Coordinate expense control for drivers, messengers, office supplies, conference rooms, catering and events.
• Participate in emergency evacuation procedures and develop reception policies.

Required profile

• Graduate in any discipline with 1‑2 years of front‑desk or reception experience.
• Strong customer‑service focus, excellent people skills and ability to multitask.

Required skills

• Proficient computer literacy and ability to use multiple office systems.
• Familiarity with occupational safety requirements and compliance procedures.

What we offer

• Total Rewards Program with competitive pay.
• Benefits package supporting professional growth in an inclusive environment.