Services Renewal Specialist, Thailand

About the role

The Services Renewal Specialist develops and executes strategic and tactical sales plans to exceed services financial targets for Thailand. The role combines partner performance management with direct sales of warranty conversions, contract renewals, win‑back programs, corporate contracts and billable conversions.

Key responsibilities

• Drive Services Channel Partner performance by setting annual targets, enabling partners and monitoring results.
• Support Service Account Managers to embed multi‑modality bundles into contract renewals.
• Penetrate large direct customers with creative value propositions.
• Maintain accurate SFDC funnel data and ensure forecast reliability.
• Improve and automate the sales process to increase win rates and on‑time renewals.
• Collaborate with multi‑modality managers on campaigns and marketing events.

Required profile

• 6‑8 years of commercial experience with strong funnel management and solution/service selling.
• Proven track record in direct sales; indirect sales experience is a plus.
• Experience driving sales process improvement and digitisation.
• Strong interpersonal skills, problem‑solving ability and creativity.

Required skills

• Salesforce (SFDC) proficiency
• CRM systems experience