Value Stream Quality Management Specialist

About the role

We are seeking a proactive Value Stream Quality Management Specialist to join Bosch’s QMM1 team at the Amata Plant in Rayong, Thailand. In this role you will be the primary contact for Plant‑to‑Plant product complaints, ensuring compliance with our Quality Management System and driving continuous improvement across ESP/ABS product lines.

Key responsibilities

• Serve as the main interface for incoming and outgoing Plant‑to‑Plant (P2P) complaints, evaluating and resolving customer issues.
• Lead 8D investigations, delivering reports with scores above 20 points and on‑time completion within 60 days using the IQIS system.
• Coordinate prototype and PPAP activities, overseeing testing, reporting and submission for customer approval during engineering changes (ECR/PCR).
• Calculate and monitor internal and external failure costs, ensuring corrective actions are implemented effectively.
• Represent the Voice of the Customer during plant visits and audits, providing insights to management.

Required profile

• Detail‑oriented professional with strong analytical abilities.
• Experience in handling customer complaints and quality investigations in an automotive manufacturing environment.
• Proven track record of driving corrective actions and cost‑reduction initiatives.
• Excellent communication skills and ability to work cross‑functionally.

Required skills

• 8D problem‑solving methodology
• IQIS quality management system
• PPAP coordination
• ECR/PCR engineering change processes
• Failure cost analysis

What we offer

• Dynamic, innovation‑driven work environment within a global technology leader.
• Opportunities for professional growth and development in the automotive sector.