Business Development Manager

About the role

iQVIA, a global provider of clinical research services, commercial insights and healthcare intelligence, is looking for a Business Development Manager in Bangkok. The role drives direct medical sales operations to meet revenue and contribution targets for a group of customers, through project milestones, customer satisfaction and project extensions.

Key responsibilities

• Prospect and pursue new business opportunities with existing and potential customers for CSMO, Medical Solution, PPG and Government engagement projects.
• Approve human resources actions in consultation with HR and other departments, and direct the hiring and selection of Medical Sales staff.
• Develop onboarding tools for new staff and ensure staff have the right materials, systems access and training; oversee training plans and mentor managers.
• Deliver sales and health management services projects on schedule and at the required profit level, with overall financial accountability and regular financial feedback.
• Manage the customer interface, build long-term customer relationships and act as the voice of the customer.
• Create account and customer plans, produce pricing and contractual agreements, and provide accurate forecasts for new business and existing contracts.
• Develop and roll out new service offerings, set call quality standards, and contribute to strategic decisions.
• Report adverse events in line with process and guidelines, and uphold the pharmaceutical industry's Code of Practice.

Required profile

• Bachelor's degree in Life Sciences or a related field, or an equivalent combination of education, training and experience.
• 10 years of medical sales experience, including 4 years in line management.
• Good knowledge of the pharma industry, health services and related procedures, and of IQVIA's wider work.
• Advanced management skills, planning and financial management skills, and strong interpersonal, organizational and leadership skills.
• Ability to handle conflicting priorities, manage multiple projects and build effective working relationships.
• Valid driver's licence in good standing.

Required skills

• Fluency in software operating systems such as MS Office.
• Customer relationship management systems.