Senior Key Account Manager - Dental & Healthcare

About the role

Solventum (formerly 3M Health Care) is hiring a Senior Key Account manager in Bangkok to manage key accounts within its Dental / Healthcare business. The role focuses on building strategic customer relationships, developing business opportunities, driving product and solution adoption, and delivering sustainable sales and market share growth. It is a hybrid position, mainly domestic travel, and requires legal authorization to work in Thailand.

Key responsibilities

• Analyze customer data, market trends and business opportunities to drive sales growth and business development.
• Develop account plans and A&P budgets aligned with business strategy.
• Build relationships with key influencers, decision makers and healthcare professionals.
• Identify commercial opportunities using Salesforce, POS data and customer insights to increase sales and product penetration.
• Drive new product launches, product listings and brand adoption, and prevent business loss or product de-listing.
• Plan and run customer education programs, seminars, product presentations and hands-on workshops.
• Lead tender activities, pricing strategy and price negotiations, managing risks from hospital procurement policies.
• Mentor distributor sales teams and lead cross-functional teams on strategic projects.
• Monitor business performance and define corrective actions to meet sales and market share goals.

Required profile

• Bachelor's degree or higher in Medical Sciences, Dentistry, Pharmacy, Business Administration or a related field.
• Minimum 3 years of sales experience in the healthcare industry.
• Experience in key account management or sales management highly preferred.
• Experience with hospitals, dental clinics, universities or government institutions highly preferred.
• Good understanding of hospital procurement and tender processes.
• Strong command of English and computer skills.

Required skills

• Proficiency in Salesforce (SFDC), POS data, CRM and business analytics.
• Strong sales, negotiation, communication and networking skills.
• Leadership, presentation, strategic thinking and problem-solving abilities.