Senior QA Supervisor

About the role

Ingredion is hiring a Senior Quality Assurance Supervisor for its Kalasin plant in Thailand. You will act as the site QA lead, overseeing plant-wide quality assurance and quality control activities so that food safety, regulatory, customer and certification requirements are fully met. The role reports to the QA Manager and supervises the QA Officer, working closely with QC, production, maintenance, logistics, procurement, HR and external certification and regulatory stakeholders.

Key responsibilities

• Lead end-to-end quality assurance governance across the plant, ensuring compliance with company policies, certification standards, customer requirements and legal obligations.
• Maintain food safety programs including GFSI/FSSC 22000, HACCP, GHPs, pest control, PRPs and environmental monitoring, keeping the site ready for continuous audits.
• Act as site lead for customer, regulatory, certification and internal audits, handling preparation, execution, response and closure of findings and nonconformances.
• Oversee customer complaints, root cause analysis, corrective and preventive actions and response timeliness.
• Manage quality systems administration and verification, including quality alerts in Intelex, gap analysis against global procedures, closure tracking, monthly quality roadmaps and verification of corrective actions.
• Train, coach and develop QA/QC team members and build a strong food safety, quality and safety culture.
• Provide quality input into site decisions, change management, trials, technical support and continuous improvement.

Required profile

• Bachelor's or master's degree in food science, food engineering or a related discipline.
• At least 7 years of experience in quality assurance within food and beverage or ingredient manufacturing.
• Proven audit leadership experience, including external certification and customer audits; FSSC 22000 Lead Auditor, PCQI and FDQI certification is highly valued.
• Ability to lead teams, interpret quality data such as Cpk/Ppk studies and performance dashboards, and communicate clearly in English.
• Preferred: experience in food and beverage, pharma, chemical, FMCG or ingredient manufacturing.

Required skills

• Food safety and quality management systems: FSSC 22000, ISO 9001, HACCP, GHPs, Halal and Kosher requirements.
• Lean Six Sigma Green Belt, DMAIC, SPC, FMEA or Certified Halal Supervisor experience is an added advantage.

What we offer

• Competitive salary and performance-based pay.
• Health, long-term savings and wellness support.
• Training, development and potential growth toward Quality Manager.
• Employee recognition program and employee referral bonus.
• Exclusive housing loan rates through the Government Housing Bank.