Account Manager – Global Logistics Customer

About the role

Expeditors, a global logistics company and Fortune 500 employer, is looking for an Account Manager to develop, maintain and manage its worldwide activity with one of its leading global customers. The goal is optimum business retention and development, acting as the chief revenue growth champion for the account.

Key responsibilities

• Identify and proactively service the customer's cross-functional and geographical operational requirements.
• Act as chief revenue growth champion and orchestrator of global strategic business planning and execution.
• Deliver business reviews and workshops focused on value creation and cost reduction, measured through business intelligence.
• Drive alignment and co-collaboration across regions to identify the customer's top supply chain priorities and challenges.
• Work with senior executives and product and geo management to create timely, relevant value-add solutions.
• Increase revenues and profitability through enhanced valued-added services.
• Own the customer experience: understand the customer's profile, needs and expectations, retain existing business and pursue global business development.

Required profile

• University or equivalent business qualifications.
• At least 3 years of Expeditors or industry experience.
• Proven business development experience.
• Fluent English communication.

Required skills

• Knowledge of Expeditors products, services and operating systems.
• Proficiency in MS Office and CRM software.
• Project management, analytical and problem-solving skills.
• Ability to meet KPIs and strong presentation skills.

What we offer

• Paid vacation, holiday and sick time.
• Medical health plan and life insurance.
• Employee stock purchase plan.
• Training and personnel development program with growth opportunities.
• Employee referral program bonus.