Internship – AI for Delivery

About the role

Accor is looking for an intern for its "AI for Delivery" stream, a strategic initiative focused on integrating artificial intelligence into IT service delivery. The goal is to optimize IT services, enhance security, automate processes and improve user experience. Current initiatives include support automation, CI/CD pipeline optimization, intelligent documentation generation, proactive anomaly detection and securing AI/ML environments. The position is based in Bangkok and involves global collaboration, with flexibility needed for time zone differences.

Key responsibilities

• Take part in designing, developing and experimenting with AI solutions for IT delivery, such as AI assistants for support, automatic documentation generation, automated testing tools and AI-driven incident detection.
• Help industrialize AI use cases from the AI for Delivery roadmap, for example the Support Triage and Escalation Optimizer, the IMA Response and Diagnosis Assistant, the GenAI Test Factory and the AI Code Assistant.
• Work with local and international teams to prioritize, prototype and test solutions aligned with business and operational needs.
• Take part in technology watch and evaluate new AI tools or models.
• Document the work done and present results during internal reviews or demo sessions.

Required profile

• Student in computer science, data science or a related field, with a specialization or strong interest in artificial intelligence.
• Fluent English; French is a plus.
• Team spirit, autonomy, curiosity and ability to work in an international, agile environment.

Required skills

• Skills in Python, Java, C++ or JavaScript.
• Experience with AI/ML frameworks.