Manufacturing Transformation Consultant (AI Data Platform)

About the role

CADDi provides an AI Data Platform for manufacturing and is looking for a Manufacturing Transformation Consultant based in Bangkok. The role partners with Thai manufacturers, mostly Japanese companies, from executive alignment to hands-on frontline implementation. It is the human side of the "Whole Product": work continues after recommendations are delivered, and you will help shape how the team works in this market.

Key responsibilities

• Diagnose customers' engineering, procurement and production processes and identify where knowledge and data are lost, duplicated or unusable
• Set the target state and milestones with customer management and drive implementation until the new way of working is adopted
• Lead onboarding of new customers, providing training and resources with cross-functional teams
• Build and maintain long-term relationships with key accounts, from the plant floor to the C-suite
• Visit the floor, build trust with workers, gather feedback and turn it into the next steps of the transformation plan
• Manage renewals and identify upselling or cross-selling opportunities with the Field Sales team
• Monitor engagement progress, detect risks early and run recovery plans on your own initiative
• Report customer outcomes to leadership and turn what works into repeatable practices

Required profile

• 5+ years of experience in consulting, advisory work for manufacturing clients, in-house consulting or business improvement roles, or digitalization/smart factory initiatives at a manufacturing site
• Sales or account management experience with manufacturing customers
• Native Thai and business-level English
• Valid Thai driving licence and willingness to drive to customer sites in upcountry areas
• Strong logical thinking, stakeholder engagement and problem-solving skills
• Resonance with the mission of unleashing the potential of manufacturing and a desire to stay with customers until change is embedded

Required skills

• Hands-on experience with MS Excel and presentation tools
• Nice to have: engineering degree, experience with Japanese manufacturers, SAP PP/MM or MRP, Kaizen/TPS/IE, B2B SaaS onboarding, and influence of C-suite or plant management

What we offer

• Monday to Friday 8:00-17:00, holidays, annual paid leave, sick leave, maternity and other leaves
• 1-month fixed bonus, social insurance, commuting/car/fuel allowances, annual health check-up, group health insurance and provident fund
• Internal training, stock options, hybrid work, free lunch and drinks every two Fridays