Sales Manager - MICE

About the role

Mövenpick Resort Khao Yai in Thailand is looking for a Sales Manager - MICE. The role covers managing hotel accounts and business leads, negotiating rates and contracts, and leading a small team of sales staff.

Key responsibilities

• Achieve daily sales call targets, develop weekly leads and prepare a monthly account penetration list
• Plan at least two site inspections or entertainment meetings per week and run a monthly action plan for the main market segment
• Review monthly account profiles on room nights produced and average rate, and monitor competitor rates, account penetration and marketing activity
• Manage accounts fully, including contracting, profile updates and renewals, and update management on VIP arrivals
• Upsell and cross-sell hotel facilities and services, negotiate the best profit and rates, and represent the hotel in high-level negotiations or trade shows when delegated
• Manage key accounts directly, attend client and community events, and report market trends and leads to the Director of Sales / Director of Sales & Marketing
• Recruit, interview and coach direct reports, run performance reviews, mentor juniors and develop training programmes
• Follow briefings, meetings and trainings, maintain a high standard of appearance and follow fire and emergency procedures

Required profile

• At least 5 years of hotel sales experience, including at least 2 years in a supervisory or senior role
• Excellent reading, writing and spoken English
• Strong leadership, mentoring, interpersonal and training skills, and good communication skills
• Ability to work well under pressure, a team player and a self-starter

Required skills

• Proficiency in MS Excel, Word and PowerPoint
• Service-oriented with attention to detail