Senior Manager - Account Development

About the role

NielsenIQ Retailer Vertical (RV) connects retailers and suppliers through a shared platform with advanced tools. As Senior Manager - Account Development in Bangkok, you will engage with modern trade retailers in the FMCG and Tech & Durables sectors, manage relationships with key stakeholders and support a retailer servicing team. The role helps drive client satisfaction, grow the client base and meet financial and operational objectives.

Key responsibilities

• Identify business opportunities and growth areas for the business unit
• Foster relationships with current and future clients to uncover incremental product and solution sales
• Contribute to new business initiatives and the launch of new services
• Achieve revenue, profitability, quality, speed of delivery and productivity targets, and monitor performance against budget and forecast
• Ensure pricing and contracts are completed and approved in line with company policy
• Deliver client satisfaction, expand the client scope across products and deepen client involvement
• Uphold business conduct and ethics standards across the division
• Support the Accounts Development and Customer Success teams and act as the client's voice

Required profile

• Bachelor's degree
• At least 8 years of experience in FMCG, tech, solution sales, SaaS sales, market research, modern trade retail or marketing consulting
• Proven commercial leadership, sales strategy execution and forecast/pipeline management
• People leadership with P&L responsibility and a track record of building team morale
• Excellent written and verbal communication; English is a must, local language preferred

Required skills

• Expert knowledge of statistics, multivariate analysis and retail dynamics
• Good problem-solving, project management and influencing skills
• Highly competent in MS Excel and PowerPoint, or Google Sheets and Slides

What we offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)