Strategy and Operations Manager, Deliveries

About the role

Grab is Southeast Asia's leading superapp, offering food delivery, financial tools and transport. This Strategy and Operations Manager, Deliveries position sits within the Group Marketplace team, which supports country teams in managing driver supply, pricing, marketplace strategy, product rollouts and special projects. You will lead projects that manage supply for Grab's delivery services, using data and strategic planning to identify gaps and design plans, and report to the Deliveries Marketplace Manager. The role is based in the Bangkok office.

Key responsibilities

• Lead projects that manage supply for GrabFood and GrabExpress, and experiment and execute initiatives to optimise platform performance.
• Analyse the performance of owned projects and initiatives and share key results with stakeholders.
• Connect the dots between on-ground business realities and data insights from multiple sources.
• Improve product rollouts so they fit market conditions, and support vertical teams in launching new business initiatives.
• Collaborate with local and regional teams and functions to support Grab's overall goals.

Required profile

• 4+ years of experience in management consulting or a tech company, focused on data analysis and project management.
• Bachelor's degree in Engineering, Business Administration, Economics or a related field.
• Experience gathering, reviewing and analysing data, and evaluating options to form judgements.
• Ability to deliver clear, engaging presentations, with proficiency in both Thai and English.

Required skills

• Proficiency in Excel, including complex functions.
• Experience with SQL.

What we offer

• Term life insurance and comprehensive medical insurance.
• Parental and birthday leave, plus volunteering leave.
• A confidential assistance programme for employees and their families.
• FlexWork arrangements such as differentiated hours.