Export Finished Products Operation Manager

About the role

Michelin Thailand is looking for an Export Finished Products Operation Manager based in Bangkok. The role combines team leadership with day-to-day export operations, including coordination with customs brokerage providers and compliance with export regulations.

Key responsibilities

• Manage and develop the team: create an empowering environment, guide the team in setting objectives aligned with the entity's goals, manage priorities and workload, support career plans and learning, give regular feedback, handle staffing movements and apply company policies.
• Drive operations and performance: define the scope of work with the team, ensure export activities comply with laws, regulations and policies, monitor daily operations and coordinate with all networks supporting export activities.
• Manage the performance of the Customs Brokerage Service Provider against the service agreement and KPIs, anticipate critical situations and continuously seek to improve operational, customer and employee satisfaction.

Required profile

• Direct experience in team management.
• At least 5 years of experience in export-import, customer service or logistics and supply chain operations, with a background in customs regulations.
• Fluent English (autonomous and efficient), at least B2.
• Able to work under high pressure and in challenging situations.

Required skills

• Strategic thinking, logical and analytical thinking, problem solving.
• Sense of urgency and self-awareness.

The office is located at the 9th Tower (MRT Rama 9) in Bangkok, and the company follows a hybrid working policy. Only shortlisted candidates will be contacted.