Office & People Specialist

About the role

EarnIn is looking for an Office & People Specialist in Bangkok, Thailand, to act as the local point of contact for the People Partner team. The role blends people support, site operations and program coordination, and sits within the Global People Partnering team reporting to the Head of DIB & People Partnering. It is a hybrid position with 2 days on site per week.

Key responsibilities

• Day 1 onboarding for Thailand employees, including office overview, access cards and schedule setup, and support with local benefits and payroll
• Answer questions on EarnIn programs and procedures, support local TA efforts such as recruiting scheduling, and act as a confidential voice for employees
• Be the first point of contact for employee relations issues, including initial triage, sensitive conversations, promotion communications and exit interviews
• Drive the local performance management cycle, coordinate with L&D on training needs, and ensure employees have the tools to ramp up
• Coordinate immigration and mobility processes, including work permits, visitor visas and liaison with Legal and external vendors
• Manage the office site: vendor coordination, expense tracking, procurement of supplies and swag, and monthly expense requests
• Onboard new hires, welcome them, and integrate international employees across people programs, benefits, compliance and business rhythm
• Handle IT, reimbursement, leave and time-off queries, coordinate employee record changes with the US team, and plan monthly employee events

Required profile

• At least 3+ years of experience in an HR Manager, People Partner, People Operations or similar role in a fast-paced, high-growth tech environment
• Bachelor's degree or equivalent in Human Resources, Business Administration or a related field; HR certification (PHR, SHRM-CP) is a plus
• Working knowledge of Thailand labour and immigration laws, with the ability to advise employees and escalate to senior People Partners, Legal or external counsel
• Excellent written and spoken English, high EQ, and ability to handle sensitive information with confidentiality

Required skills

• Google Workspace (Sheets, Docs, Slides, Gmail)
• At least one HRIS system; Workday experience is a plus
• Problem-solving, reporting and analytical skills