Senior Specialist, GLS APAC Logistics

About the role

Bristol Myers Squibb's Global Logistics Solutions (GLS) APAC team is looking for a Senior Specialist to support the performance and relationships of the logistics network within assigned lanes or sites in the ANZ and Pacific region. The role covers storage, inventory, packaging, labeling, distribution and transportation for Bio/Pharma, Cell Therapy and Clinical logistics, and works closely with logistics service provider (LSP) partners. Thai language proficiency is mandatory.

Key responsibilities

• Support in-market supply chain nodes from material pickup to end-customer delivery, including order processing, shipment tracking and coordination with 3PL/LSP partners.
• Manage purchase orders, accruals and LSP invoice audits, and help resolve cost variations.
• Support LSP operations across the product life cycle, including reviews of operations manuals, SOPs and GDP requirements.
• Resolve routine distribution issues and escalate complex ones to the Manager or Associate Director, supporting corrective and preventive actions.
• Manage redeployments, destructions, returns and recalls, and support reverse logistics and complaint handling.
• Ensure adherence to GMP, GDP and internal/external controls, and perform import and export activities in line with trade regulations.
• Maintain lane mappings, monitor SLAs and shipment metrics, and support data reporting for distribution KPIs.
• Support audit and inspection readiness, maintain GDP documentation and SOPs, and identify opportunities for work automation.
• Onboard and mentor junior specialists and analysts, and cover for colleagues during absences.

Required profile

• Bachelor's degree in supply chain, logistics management or a related field.
• 2-4 years of experience in logistics/supply chain operations in a regulated environment, biotech/pharma, clinical logistics, cell therapy logistics or comparable.
• Good working knowledge of GDP guidelines for medicinal products for human use.
• Strong attention to detail, analytical and problem-solving skills, and ability to work under time pressure.
• Ability to travel ad hoc and with notice, minimal (~5%).

Required skills

• Proficiency in SAP and experience with ERP systems supporting logistics and supply chain.
• Experience with 3PL/LSP vendors and warehouse/transportation management systems.
• Business-level Thai and English.